Scale Digital CS

Scale Digital CS uses AI to seamlessly combine personalization at scale with the power of automation across all digital touch points. Have humans engage with customers when it’s needed, and then automate the rest. More revenue, more scale, happier customers.

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Why Digital Customer Success?

Cutting-edge companies are realizing that we need a new approach to manage our customers— both accounts and users— at scale. They are adopting Scale Digital CS to help them scale, increase revenue and delight their customers, all without the need for additional headcount.

As Customer Success teams are being asked to do more with less, it is time to consider a fundamentally new way to manage the customer lifecycle. With Digital CS, you can seamlessly combine human interaction with digital touchpoints across all of your channels.

Use AI for automation to Drive revenue growth without adding headcount

Scale Digital CS With Magnify

Integrate all the systems in your tech stack with a few clicks

Create personalized engagement for every account

Omni-channel interactions

Move with speed with no-code, low code implementation

Magnify complements your existing workflows

Drive revenue growth and retention without more headcount

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Testimonials

Magnify transforms customer engagement. More scale, speed, agility - without increasing headcount. It should be essential for any customer-facing team

- Ryan Richards
Director of Customer Success

Magnify is a game changer for customer-facing organizations. Finally, we can drive user-level adoption at scale!

- Emilia D'Anzica
Chief Executive Officer

Magnify is a great solution for customer-centric organizations, helping automate customer motions for adoption, retention, expansion, and trial conversion