Magnify Pioneers Customer Growth Automation, Achieves Milestone $5B in Revenue Under Management

Seattle, WA – Magnify.io, the leader in Customer Growth Automation (CGA), is redefining the Post-Sales landscape with AI-driven automation that empowers Customer Success (CS) teams to maximize revenue and drive engagement. Closing out 2024 with its biggest quarter to date and over $5 billion in revenue under management, Magnify.io is proving that its next-generation approach is transforming how companies retain and grow their customer base.  

The industry is taking notice. Constellation Research, a leading authority on emerging technologies, has recognized Magnify.io as a Top Solution in its Customer Growth Automation (CGA) Shortlist (along with companies like SAP and ServiceNow)—further validating the impact of AI-powered automation in the CS space.

“We are witnessing a fundamental shift in how businesses approach Post-Sales,” said Joshua Crossman, CEO and Founder of Magnify.io. “Customer Growth Automation is no longer just an idea—it’s a necessity. With AI and automation, we’re giving CS leaders the tools to predict revenue with near-pinpoint accuracy, proactively reduce churn, and create multi-system workflows that drive engagement at the user level. With flat budgets and reducing headcount, post-sales teams are looking for a few new approach to scale. The days of reactive customer management are over.”

The Rise of Customer Growth Automation

Customer Growth Automation seamlessly integrates AI, automation, and human interaction to create a best-in-class Post-Sales experience. Unlike traditional CS approaches that rely on outdated Red-Yellow-Green health scores and highly manual workflows, CGA enables teams to:

• Accurately forecast revenue and identify churn risks months in advance using AI
• Proactively engage customers with automated, omni-system workflows tailored at the user level.
• Increase adoption and retention by leveraging AI-driven insights to drive action

With more CS teams being asked to do more with less, automation is becoming essential to scaling success and revenue growth.

Magnify.io Poised for Continued Leadership in 2025

As businesses recognize the power of AI-first customer engagement, Magnify.io is at the forefront of the movement. Backed by the endorsement of Constellation Research and an expanding roster of enterprise clients, the company is doubling down on innovation in 2025.

“This is just the beginning,” added Joshua Crossman. “We’re incredibly grateful to our team and our customers who believe in the power of Customer Growth Automation. 2025 will be our biggest year yet as we continue to refine the category and deliver massive value to our partners.”

About Magnify.io

Backed by Madrona, Decibal, and Oregon Venture Fund; Magnify.io is the pioneer of Customer Growth Automation (CGA), enabling companies to maximize retention, reduce churn, and grow revenue through AI-powered insights and automation. With over $5 billion in revenue under management, Magnify.io is trusted by leading software companies to transform Post-Sales engagement.

For more information, visit magnify.io or reach out at contact@magnify.io